Cancellation and Refund Policy
Please click on each segment to read the full terms.
1.0 For Product Purchase:
Our policy is valid for a period of 14 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 14 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.
1.1 Refund requirements The following criteria must be met to qualify for a refund:
- Product is defective
Product is not as described
Product must be unopened
Product must be in original packaging
Product must be unused
Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
1.2 Proof of purchase To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
1.3 Sale and clearance items Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
1.4 Shipping items In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to: 55 New Upper Changi Road #18-1454 Singapore 461055. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
2.0 For Service Purchase:
Refund for Services (personal services & meditation classes) purchased is subjected to the following terms and condition under our cancellation clause:
Cancellation Clause:
2.1) Should you decide to cancel the appointment 72 hours (GMT +8) prior to the appointment commencement time, we will allow a refund of the fee paid, after deduction of administrative and/or tax charges.
2.2) Any cancellation made in less than 24 hours notice, will be subjected to a refund of 50% of the fees paid, after deduction of administrative and/or tax charges.
2.3) Should you wish to reschedule the appointment, you may do so 24 hours in advance prior to the commencement of the appointment without any penalties. Subsequent cancellation of the rescheduled appointment will be processed as per cancellation clause (2.2).
3.0 For Subscription Purchase:
Refund for Subscription purchased is subjected to the following terms and condition under our cancellation clauses
Cancellation Clause:
3.1) Should you decide to cancel the subscription, please write to customersvc@artofblessing.com.
3.2) There will be no refunds for monthly subscription, and for other duration of subscription, the following cancellation notice will be required:
3.2.1) For cancellation of quarterly and yearly subscription, at least 1 month or 30 days’ notice prior to next billing. Refund will be based on the date of receiving instructions via email, on the remaining unused duration of service.
3.2.2) Cancellation and/or Refund is not available for subscriptions bought with promotion code(s), reduced price offer, or sale promotional price(s).
3.2.3) Refunds are subjected to deduction of administrative and/or tax charges.
4.0 For Workshop Purchase (Signup):
For all workshop sign ups, full payment are to be made 2 weeks before commencement.
Cancellation and refunds for the following workshop types are as follows:
4.1) 1-day workshop (E.g Abundance, Love Aura etc) - no refund will be entertained after attending the workshop
4.2) Should you decide to cancel the appointment 48 hours (GMT +8) prior to the appointment commencement time, we will allow a 50% refund of the fee paid, after deduction of administrative and/or tax charges, subjected to prevailing exchange rates.
4.3) MAE Course - Should you decide to dropout of the course 48 hours (GMT +8) prior to the commencement time, we will allow a 50% refund of the fee paid, after deduction of administrative and/or tax charges, subjected to prevailing exchange rates.
Should you decide to dropout of the training, the rates of refund after deduction of administrative and/or tax charges, subjected to prevailing exchange rates are as follows:
After attending Level 1, 30% refund; or
After attending Level 2, 20% refund; or
After attending Level 3, no refunds will be allowed.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to customersvc@artofblessing.com This document was last updated on November 2, 2020.